Support

What to include

• Your iPhone model and iOS version.
• If something isn't working, the steps that led to it.

Common questions

Why didn't I get my prayer reminder?

The app can send a reminder only if notifications are allowed. Open the Settings app on your iPhone, tap Notifications, tap The Pray App, and turn on Allow Notifications. Then check that Daily Prayer Reminder is on in the app. See Set a daily prayer reminder.

Can I use The Pray App without internet?

Yes. Your prayer cards are saved on your iPhone, so you can pray without a connection, and your changes sync when you're back online. Pasting a list and Bible commentary need a connection. See Pray through today's cards.

Can I pray through fewer prayers at a time?

Yes. In Settings, under Prayer Session, set Prayers each time to how many prayers you want in a session. Prayers from each category keeps one category from filling your time. See Choose how often a prayer comes up.

Where did a prayer go after I archived it?

Archive puts a card away without deleting it, so it stops coming up in your prayer sessions. You can find it again in Manage. A prayer you marked answered is in Journey, under God showed up. See Look back on your walk with God.

How do I get a copy of my prayers?

In Settings, tap Download My Data. The app saves your prayer cards, journal entries, and account data as a file you can keep in Files or send with AirDrop. See Download your prayers and journal.

Delete your account

In the app, go to Settings and tap Delete Account. This deletes your account and everything in it, and it can't be undone.

Stop supporting

Apple handles supporter payments. To cancel, open the Settings app on your iPhone, tap your name, then Subscriptions.